Frequently Asked Questions

We are so thankful to be able to share in-person live music and artistic experiences with the Winston-Salem community. Music Carolina is planning for a festival of performances in a fashion that adheres to the prevailing COVID-19 health and safety protocols. Your safety, and all who visit WinterFest, remains our highest priority. In accordance with CDC guidance, masking will be required regardless of vaccination status. Please stay home if you have any symptoms.

The concerts are held in various venues throughout the Winston-Salem area. See our Venues page for locations and parking information.

That depends on the concert! Most performances usually last about 60-90 minutes. Some evening performances begin with introductory remarks by a special guest. The family events last about 45-60 minutes.

Starting one hour before the concert begins, tickets may be picked up at the Will Call table located just inside the venue entrance.

Whatever tickets remain unsold before the performance will be sold at the ticket sales table at the venue entrance. Tickets for all concert venues may be purchased in advance through the Music Carolina website.

All seats are General Admission. Seating is on a first-come, first-served basis.

Our audience members' dress ranges widely, from very casual to formal.

The venues are fully wheelchair accessible.

Please turn off your cell phone, pager, alarm watch, and anything else that might distract from the performance.

Please arrive at least 15 minutes before the concert start-time.

After the short round of applause greeting the artists as they take the stage, please hold your applause until the very end of a piece so as not to break the artists' concentration.

Get ready for the time of your life!

Winston-Salem has a wide variety of dining experiences to fit every budget and taste; from North Carolina barbecue to elegant four-star dining. For concerts at Old Salem, the Salem Tavern offers a varied menu in the historic tavern building (George Washington slept here in 1791, although the menu has changed since then). For more information on other dining options, visit the Winston-Salem Convention & Visitors Bureau website.